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Corona measures

The safety, protection and wellbeing of our guests is of the utmost priority. That’s why we keep a close eye on current developments in the Covid-19 situation. We are doing everything possible to ensure you enjoy an entertaining and relaxing holiday at Hotel Lenz this winter. We promise!

We have also signed up for the ‘safe hospitality’ initiative (www.sichere-gastfreundschaft.at) which involves testing all members of staff on a regular basis. If you have any questions or feel uncertain about anything, please don’t hesitate to contact us.

 

 

#1 FLEXIBILITY

To make the task of planning your holiday as simple and carefree as possible, we have amended our cancellation rules. In the winter season 2021, existing or new reservations can be cancelled free of charge down to 7 days prior to arrival, and bookings can be rescheduled free of charge down to 24 hours prior to arrival. Should you wish to cancel within the last 6 days before arrival, we reserve the right to charge a cancellation fee of 90% of the total price.

 

 

#2 – A COMPLETE OVERVIEW

Wash hands
wash and disinfect your hands several times a day
Online Check-in
convenient online check in before arrival
Minimum distance
please keep a minimum distance of 1 metre
Handkerchief
sneeze or cough into the crook of your arm or a handkerchief
Disinfection wipes
use of disposable softpack disinfection wipes
Disinfectant dispensers
disinfectant dispensers in all generally accessible areas
Physical contact
avoid direct physical contact
Cleaning products
only virucidal cleaning products are currently in use
Face coverings
wear face coverings in all generally accessible areas
Regular cleaning
all generally accessible areas are cleaned and disinfected every day
Air out
rooms and areas are regularly aired out
Checks each hour
hourly inspection, cleaning and disinfection of surfaces, especially neuralgic areas
Ongoing training
our team receives ongoing training to the hygiene measures
Cleaning products
only virucidal cleaning products are currently in use

#3 CODE OF CONDUCT

  • We kindly ask you to keep a minimum distance of 1 metre to other guests
  • Avoid direct physical contact with all people
  • Wear face coverings in all generally accessible areas of the hotel
  • Please sneeze or cough into the crook of your arm or into a handkerchief
  • Please wash and disinfect your hands several times a day

     

#4 HYGIENE & CLEANLINESS

  • All generally accessible areas of the hotel are cleaned and disinfected every day
  • Regular checks, cleaning and disinfection of all critical areas
  • Disinfectant dispensers in all generally accessible areas of the hotel
  • Only virucidal cleaning products are currently in use
  • Rooms cleaned every day with virucidal products
  • Rooms and areas regularly aired out with fresh mountain air

     

#5 NATURE & ACTIVE (LEAP OUT OF BED AND ONTO THE SLOPES)

  • 2 minutes’ walk to the cable lift in See, so no waiting for a shuttle bus
  • Ski-in/ski-out: Hotel right next to the slope
  • Ski instruction centre and ski rental service right next to the hotel. Book skiing lessons, skis, boots
    and boards from the comfort of your home: www.sport-narr.at/en/winter
  • Several kilometres of well-prepared cross-country ski trails and toboggan runs
  • Extensive network of hiking routes for snow shoe tourers and winter trekkers

     

#6 SPA

  • Sauna & steam baths open. Minimum distancing required. Number of sauna-goers limited.
  • Spacious relaxation rooms with plenty of room to enable minimum distancing

     

#7 CULINARY PLEASURES

  • Adherence to minimum distancing in all dining and catered areas
  • The duty to wear face coverings in catered zones only applies to the buffet area
  • There’s more than enough space to spread out and enjoy your time while maintaining
    required social distancing in our dining facilities or out on the sunny patio

     

#8 EMPLOYEES

  • Our team receives ongoing training to adapt to even stricter hygiene measures,
    and all employees are obliged to wear face coverings.

Any questions?

We are happy to help you!

Are you looking for a break from everyday life in summer or winter? At the Lenz you will find warm hosts and high-quality service. Around the 4-star Hotel Lenz you will find an impressive mountain landscape that is waiting to be explored and experienced. The peaks tell you great stories: Go out and gain unique experiences in untouched nature.

Have a great time here

DREAM HOLIDAYS IN THE TYROLEAN MOUNTAINS

Summer in Paznaun

ENJOY THE HEADY HEIGHTS
Follow the call of the mountains into Paznauntal: Enjoy your summer holiday at Hotel Lenz surrounded by breath-taking alpine beauty! Summer recreation is good for the soul.

 

Winter in See

ICE AND SNOW – EVERYWHERE YOU GO
Get out onto the slopes and the fun can begin: Snow and ice play the main role in a winter holiday at Hotel Lenz in See. Winter in Paznaun, on and off-piste, is the stuff of dreams.

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